Our January and February (to date) combined client website uptime reports are:
- Network availability: 100%
- Website availability: 99.97%
- Website availability including maintenance downtime: 99.94%
- Lowest scorer: 99.8%
Details available on request. So why the slow buffalo? Keep reading.
We push our clients hard to sign a website maintenance agreement. But not all do. This particular client not only hosts their website with us, they have a dedicated server. And without a maintenance plan, not only does the website not get maintained, neither does the server. Now, an uptime of “only” 99.8% is not that big a deal, but just like that check engine light: it indicates that something may be about to turn south quickly. And of course, when the telltale signs are there, nobody’s going to sell you cheap insurance. So learn your lesson: buy a maintenance plan.
BTW, the graph above shows the uptime of our “slow buffalo.” Click it to enlarge. The three lines represent three different monitoring points: We monitor from several locations, in this case US East, US West and Europe. Shout-out to Monitis for providing world-class monitoring and alerting.
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