Association (or Donor) Management Software are just other ways of saying “database.” And like their name, it really doesn’t have to be so complicated. But finding the right database to fit your organization’s unique requirements demands a number of things — careful analysis of current and anticipated future needs; listening to your staff; an acceptance that what you have might not be working — as well as a willingness to embrace the right change.
There are dozens of well-known databases on the market, but just because something is popular doesn’t mean it will work for your organization. Anyone who has had to hire a new staff member can understand this — even if a potential candidate is stellar on paper and has magnificent references — they still might not be the right fit for your organization. So with your database: there just isn’t a One Size Fits All.
And that’s why our clients come to Infamia. We’re immersed in the thick of it — so you don’t have to be. We sift and sort through the nitty-gritty of each little option, picking and pulling the right questions to ask so you don’t end up paying $100,000 for an elaborate system rife with useless (to you) functions.
Some questions to consider:
- Is your staff wasting too much time trying to use antiquated systems rather than focusing on the actual work of growing the organization?
- Are you worried that your membership department is constantly fielding questions from others in the organization who don’t understand how the system works?
- Are your donors or members frustrated with the cumbersome process of giving you money?
- Are you concerned that you’re wasting money for features that no one uses?
You guessed it, a “yes” answer to one or more of these questions means it’s time to reassess your organization’s systems.
Yes, it’s true: database management is one of the least glamorous aspects of running an organization. But that database is the backbone of every organization. It’s either working for you or you’re working against it.